Microsoft in TROUBLE??
http://money.cnn.com/2005/12/05/technology/xbox_suit.reut/index.htm
Microsoft is facing a suit from an Illinois man, taking them to court seeking damages and a recall of the new XBox, for claims that because Microsoft was trying to leap ahead of other video game makers, that they rushed the production step, and there are power flaws in the system. The game system often shuts down and overheats after long use, and/or online play. He says that because they wanted to gain ground in the multi billion dollar video game industry, that they overlooked some simple problems. He is suing them basically for their ignorance. It was also reported that shares of stock in Microsoft went down after this case went public. Do you think that this case will affect Microsoft, in the future, now that consumers know that their quality has been dropping due to rivalries in the industry, or do you think that this case will not affect them much at all. The court has yet to make a ruling, for this could be just another Bill Gates hater trying to make his affections for Microsoft public.
1 comment:
*This is a Recovered Post from December 6, 2005 at 6:34 PM*
Hasn't there been problems of this sort with any first run of video gaming consoles over the past few years? I understand this consumer's plight - I purchased a Playstation 2 console with heat issues a few years back - but there is always the chance, even through testing and such, that items can be shipped as defective. The case itself is likely not going to be a concern to Microsoft - the company itself has folowed necessary protocol to remedy the situation, and the consumer does has a warranty that Microsoft is obligated to uphold if he so chooses to utilize it. Considering Microsoft has admitted the issue exists, the burden falls on them to replace the item. Should they fail to do so, then the litigation should progress, and they should be exposed for this in court. Otherwise, I see this case as largely a token filing to draw attention to the plaintiff.
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