Call center leaving behind 150 jobs

Alliance Data Systems, a local call center is closing the doors on its Reno, Ohio facility. The Reno location was established as an overflow facility for the main office located in Columbus, Ohio. The local office took the extra calls during peak calling periods that could not be handled by the Columbus office. Due to the expansion of 70-80 positions in the Columbus facility, the overflow center in Reno is no longer needed. The Reno, Ohio employees were offered the chance to relocate to the Columbus office. The closing of the Reno office will effect the sales tax collected by the city, as well as the loss of jobs for the area. Employees electing not to relocate to Columbus will be given a severance package.